FAQ

For customers visiting the Houston Showroom:

What products are available to purchase?
  • Any door featured as Sale items on GC Direct website and all other items sold at the showroom floor. These featured items are offered at deep discounts. Ask for pricing details and discount coupon.
  • Any first quality product including premium entry doors and options from our product catalog. These first line products are eligible for a 20% discount. Ask for details.
What shipping and pick up options do you offer?
  • Customers may pick-up their orders available during business hours, Monday to Friday.
  • Saturday pick up of orders is not available, as our warehouse is not open on Saturday.
  • If customers need the items shipped, GlassCraft can crate the order for shipment if requested. This is available at an extra cost. Customers must arrange for the pickup or shipment of their orders.
Do provide installation service?
  • GlassCraft can usually install your door order within 3-5 business days after order confirmation.
  • This installation service is available in the greater Houston region.
  • Customers may arrange for their own installation service if preferred.